Reimbursement, payment, withdrawal, delivery, cancellation clauses and applicable law in the event of a dispute.

1. Refund Clause

Refund Policy:

We are committed to providing the highest quality products. If for any reason you are not completely satisfied with your purchase, you may request a refund within 14 days from the date you received your order. To be eligible for a refund, the product must be unopened, unused, and in its original packaging. Please contact us at: Honey@zaytitm.com , to initiate the refund process. Return shipping costs are the responsibility of the customer.

2. Payment Clause

Payment Terms:

We accept payments by credit card, bank transfer, PayPal, and other secure payment methods offered on our site. Payment must be made in full at the time of ordering. In case of payment by bank transfer, the order will not be shipped until the payment is received in our account.

3. Withdrawal Clause

Right of Withdrawal:

In accordance with current legislation, you have the right to withdraw from your purchase without giving any reason within 14 days of receipt of the products. To exercise this right, you must notify us of your decision by e-mail to [Honey@zaytitm.com] . The products must be returned in their original condition and at your expense. You will be refunded within 14 days of receipt of the returned products.

4. Delivery Clause

Delivery Conditions:

We deliver our products throughout Morocco. Delivery costs are calculated based on the destination and the weight of your order. Delivery times generally vary between 3 to 7 working days. In the event of a delivery delay, we will inform you by email. We cannot be held responsible for delays caused by delivery services or unforeseen circumstances.

5. Cancellation Clause

Cancellation of Order:

You can cancel your order as long as it has not been shipped. To cancel an order, please contact us immediately at Honey@zaytitm.com . If the order has already been shipped, you will need to follow our return and refund procedure.

6. Applicable Law and Disputes

Applicable Law and Disputes:

These general terms and conditions of sale are governed by Moroccan law. In the event of a dispute, an amicable solution will be sought before any legal action. If no amicable solution is found, the Moroccan courts will have sole jurisdiction to settle the dispute.

(Head office)
Zayti tm sarl AU
Zenith Business center rue Mouslim lot Boukar
3rd floor apartment n°14
Bab Doukala Marrakech

N°ICE: 003433736000079
N°IF: 60227566
RC No.: 145485

Email: Honey@zaytitm.com

tel: 00212677644684